Why is this happening?
We may contact you if our records show that the ABN/ACN associated with your .com.au (or other .au domain) is no longer valid. This issue often happens when an ABN expires, is registered to a trust, or if there has been a change in business ownership but the domain name associated with your business did not have it’s ABN updated in the auDA database (auDA manages all .au domain names and the licenses to use them).
To keep your domain eligible, you will need to take action. Although we will notify you of this issue, it’s important to note that this is beyond our control. It’s part of auDA’s policies, and we must follow their instructions. These ABN/ACN checks are performed at domain renewal, registration and transfer.
You can check the current ABN/ACN linked to your domain by performing a WHOIS search at: whois.auda.org.au
What action do I need to take?
To resolve this, you may need to follow one or more of these steps:
- Manual Change of Registrant (CoR): If the original owner of the domain agreed to transfer it before their business was closed, you can manually request a CoR.
- Businesses/Organisations with Expired ABN/ACN: If you can’t reactivate your ABN/ACN, we will need proof that the domain has changed ownership (e.g. Sales agreement).
- Domain names registered with a trust ABN/ACN: If you can provide us the trust deed showing the ABN of the trustee(s) will be able able to have your domain updated to a valid state.
For more details, please view the auDA Domain Administration Rules.