Enabling two factor authentication (2FA) for your XYZulu Customer Portal login Print

  • 2fa, security, two factor authentication, multifactor authentication
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We strongly encourage you to enable Two-Factor Authentication (2FA) for added security
Your website and domain name are the most critical parts of your online identity

What is it?
Two-Factor Authentication adds an extra layer of protection to logins. Once enabled & configured, each time you sign in you will be asked to enter both your username & password as well as a second factor such as a security code (See step 4 below for a 'one-click' secure login option with 2FA enabled). That way, even if your password is stolen or compromised your domain name and web hosting will still be safe.
Please read our blog post on why 2FA is so important and why you should enable it anywhere it is provided as an option here: Why do I need 2FA?

How do you enable 2FA?
Simply follow these simple steps:

1. Login to our Customer Portal (if you have forgotten your password, just click the forgot password link)

2. Once logged in, from the top right dropdown menu (click on your 'me' icon), select the Security Settings from the menu

XYZulu - Enabling 2FA

3. You will now see a button titled 'Click here to Enable'. Click and follow the steps to enable

XYZulu Customer Portal - 2 FA enable

4. After enabling 2FA successfully, you may wish to link your Google account to our system which will allow to be be signed in with a single click (if you are already authenticated with your Google account).

If you have any questions, please do not hesitate to open a ticket with us so we can assist you.

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