You will be able to add other individuals (perhaps others at your place of business) with authority to operate your account via the Customer Portal. Simply login and then from the "Hello! ______" menu on the right hand side, pick: User Management.
You can decide how much access they have to your account as well as which email notifications they receive. Adding them as a User allows them to interact with our support system via email/tickets on your behalf if you give this this level of access. Once added as a User to your account, you as the account owner can choose the following permissions: