Category: Essentials

Email, done right

As the cost of living continues to rise, at XYZulu we’re committed to offering you more for less.

We understand that email is a vital tool for your business, that’s why we’ve created an email hosting solution that’s more reliable, secure, and feature-rich than ever before.

To help you stay ahead of the spammers and hackers, we are now offering you dedicated email hosting with the same level of service we provide our customers that have managed website hosting services.

We’re calling it

There are many choices when it comes to email hosting, but these are 4 essentials:

  1. Deliverability: When you send/are sent an email, you need to know it’s going to be delivered.
  2. Spam: You hate it. We hate it. Can you see less of it? Yes, on our new email hosting platform.
  3. Access: You need to be able to read your emails how and when YOU want to. We offer 3 different webmail options as well as full IMAP (sync your email across all your devices) support. Read your email via webmail and/or your own desktop/mobile email client. We support them all mainstream email clients.
  4. Control: We give you full control over your email accounts, spam filters, forwarding options and vacation auto-responders.

Why consider our dedicated email hosting plans?

  1. Enhanced Performance:  Our new platform is built on the latest technology, delivering lightning-fast performance which minimizes downtime.
  2. Advanced Security: Your data’s security is our top priority. Our platform employs advanced security measures to safeguard your sensitive information from threats and breaches.
  3. Seamless Migration: We have streamlined the migration process to make it as smooth as possible. We will handle the entire migration, ensuring that your emails are transferred seamlessly.
  4. Feature-Rich Experience: Our new platform offers a range of powerful features designed to enhance your email experience, including improved collaboration tools, customisable email filters, and an intuitive user interface.
  5. Responsive Support: We will assist you every step of the way. We’re here to help should you have any questions or encounter any issues during the migration process.

P.S. If you have any questions about the migration process or our new email hosting platform, don’t hesitate to reach out. We’re here to help!

What is managed hosting?

Managed hosting is a common marketing term many web hosts are now using. It means different things to different people, but let’s explain what it means to you as our customer.

  • People. The person who you interact with will personally have the access and authority to resolve or action your request. None of our support is outsourced.
  • Product. We’re not just providing you a hosting service, we are providing you a fully managed product. You tell us what you need, we make it happen. For example you may ask: “Please duplicate this existing website of mine to a new location” or “I need a new WordPress site setup on this domain”. We do the rest.
    We don’t just give you what you asked for, we go further and setup our tools to give you what you need (as well as what you asked for) not only caring for your current needs, but also anticipating what you will need in the future.
  • Systems. We have systems in place to proactively monitor, audit and resolve any security and website issues. This is in your best interests as it means less problems (or none at all) with your websites. We know of any issues and resolve them before you even notice.
  • Speed. We want you to have the fastest loading website you can. We work with you to optimise and setup our custom caching and speed solutions. Some of these may include CDN, NGINX, FastCGI, Redis Database query caching.
  • Security. The internet is a dangerous place, so we have setups that automatically block bad traffic and malicious login attempts and well known hacks.
    We monitor live certain key files on your website to ensure that none of them have been modified without your knowledge. We update your website and any plugins (WordPress/Joomla) for you. This isn’t a paid add-on, we offer it free for all customers.
  • Backups. You’ve heard of them, have you had to use them? Was it easy? We provide free off server backups to you, so you have access to them at the same time we do. We provide you a tool in your website that allows you to restore from these backups at any time.
  • DNS and Domains. We provide a fully managed DNS service to you. You don’t have to understand DNS to work with us, we will look after it all for you. SPF, DKIM, DDNSEC, CNAME, AAAA, SSL etc, we know all this so you don’t have to.
  • Flexibility. There is no one size fits all solution, so we will tailor the hosting solution to meet you and your customers needs. As your site grows, we grow with you.

Read further details on our Cloud Server offerings here. Contact us for a custom quote.

Why you should listen to Google and get a green padlock

With the release of Google Chrome v62 in October 2017 all websites that have a “contact us” form will be marked by Google as Not Secure unless they are using SSL/https

Instead of a warning from Google, you want your visitors to see that your website and any information they provide you is secure.

You can read more about this change in the article Google have provided here:

We want to help you

We can enable SSL for you at no cost (in most cases), however you do need to contact us to request this. Check out our previous post Do you SSL/HTTPS? You should. Find out why

If you are concerned with security and performance, have you seen our Cloud Server offerings? We also offer free domain WHOIS privacy on all supported domain extensions.

Contact us today so we can help to keep you and your customers secure.

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